Warranty Claims

In order to initiate a claim against our PABCO® Limited Shingle Warranty and in order for us to properly evaluate your claim, simply follow the steps below.

 

Contact Us

Notify us within 30 days of discovery of a claimed manufacturing defect.





Complete Form

Fill out the Claim Process Form.





Sign & Date

Please sign and date Claim Process Form where noted.





Include Photos

Provide us with sufficient photos so that we may understand the scope and distribution of your problem.





Provide Shingle Samples

Provide us with THREE FULL SHINGLES that clearly demonstrate the claimed defect. Replacement shingles should be installed after samples are taken to prevent further problems.





Send All to PABCO®

Forward the above information, shingles, and photos together in a flat container at your expense to:

PABCO Roofing Products
Attn: Quality Assurance Department
1476 Thorne Rd
Tacoma, WA 98421-3207

Claim Review

Upon our receipt, we will analyze your claim and formally respond to you according to the terms and limitations described in our Limited Shingle Warranty. All shingles and photos submitted become the property of PABCO® Roofing Products and are not returnable.

Have questions or concerns? Give us a call and ask for Technical Services.

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