Notify us within 30 days of discovery of a claimed manufacturing defect.
Fill out the Claim Process Form.
Sign & Date
Please sign and date Claim Process Form where noted.
Provide us with sufficient photos so that we may understand the scope and distribution of your problem.
Provide Shingle Samples
Provide us with THREE FULL SHINGLES that clearly demonstrate the claimed defect. Replacement shingles should be installed after samples are taken to prevent further problems.
Send All to PABCO®
Forward the above information, shingles, and photos together in a flat container at your expense to:
PABCO Roofing Products
Attn: Quality Assurance Department
1476 Thorne Rd
Tacoma, WA 98421-3207
Upon our receipt, we will analyze your claim and formally respond to you according to the terms and limitations described in our Limited Shingle Warranty. All shingles and photos submitted become the property of PABCO® Roofing Products and are not returnable.
Have questions or concerns? Give us a call and ask for Technical Services.